Frequently Asked Questions
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Frequently Asked Questions
Is this legal?
Yes – all links point to official export tools provided by the platforms.
Is my data safe?
Yes – we never touch or store your data. You download it directly from the source.
Why should I back up my data?
Social platforms can close accounts, delete old content, or be hacked. Your memories deserve a safe backup.
How long does it take to receive my data?
Depending on the platform, it usually takes a few minutes to 48 hours. Instagram and Facebook send you a download link via email.
What file format will I receive?
Most platforms send your data in a ZIP file. Inside, you’ll find HTML or JSON files that include your photos, messages, and more.
Do I need an account to use this site?
No. You don’t need to create an account. Just scroll, click, and go directly to the official download page.